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Communication in workplace
For business success, it is necessary to have good communication between employees, customers and other associates. Communication is an exchange of feelings, ideas, and information, whether by speaking, writing, signals, or behaviours. Communication serves two major functions in every organisation. It broadcasts the information needed by personnel to get things done and build relationships of trust and promise. Workplace communication is important to an organisation’s capability to be productive and operate smoothly.
In order to get effectual communication, there should be both horizontal and vertical communication in any corporation. Vertical communication is the communication that happen between the bosses and the assistants. A healthy vertical communication guarantees that the managers are appropriatelyconveying the goals, target policies and procedures to the personnel and at the same time the superiors are also aware of the worries of their subordinates.
Horizontal communication is the communication that takes place between the workers at the same level. For building healthy relationships between the employees, it is essential that they share their feelings and proposals with each other. A healthy horizontal communication results in the enthusiasm of the team members.
Communication about workplace facilitates to accomplish the anticipated outcomes for the employee and the organization in several ways:
Bottom-up communication (from employees to management) offers information about employee requirements, values, insights and thoughts. This assists organizations select and modify their programs and strategies to fulfil the particular needs of their workers.
Top-down communication (from management to employees) can upturn utilization of specific workplace programs by making employees aware of their availability, clearly explaining how to access and use the services, and signifying that management supports and values the programs.
Workplace communication must be smooth as itincreases worker efficiency. Many researchesindicated that effective lateral and work group communication leads to an enhancement in overall company performance. It has also been revealed that employees who were graded as highest in work productivity had received the most effective communication from their managers. Additionally, there is a strong link between organisations who were communicating successfully and the productivity ratings of their people.
Other beneficial aspect of good workplace communication is that it can increase employee job satisfaction. Employees feel empowered if they are able to receive upward communication. This type of communication is when information flows upward in an organisation and usually consists of feedback. If employers or managers are able to listen to employees and reply, this leads to an increase in employee job satisfaction. Additionally, employees feel cheerful if there is strong downward communication, which is information flowing down from bosses or managers.
Clear and effective communication is important to address the people about the problems related with the drastic changes in company.A clear communication should include the following:
The background and reasons for the workplace change.
Detail on the organizational changes (such as revised structure, budgetary constraints, internal and external factors impacting on an area or technological change, the impact on the workforce and timelines).
Presentation of the significant financial data to the staff to assist them with understanding why the change is necessary.
Management of the change processes.
Information on the support mechanisms for staff (for example, counselling services).
Information about how the concerns would be managed, including the grievance mechanism.
Keeping the people well informed in an accurate and timely manner. A record of all the meetings should be taken and disseminated to the staff, including those on leave.
Official lines of communication over informal networks should be used.
The capability of the staff to ask questions and clarify the matters.
Confirm that the area wants to retain and would need good staff in the new structure.
Figure: Communication process
Effective workplace communication can have a positive impact on absenteeism and turnover rates. Communication flow is very significant to workers. Employees need to feel protected that they are receiving honest and updated information from bosses. Workers also want to have the ability to share ideas, thoughts and concerns within the company. Various studies have revealed that even after a period of downscaling, companies that have outstanding communication are able to hold the surviving employees.
In today’s speedily changing business environment, good communication is vital for everyone, from top level managers to client facing employees. Organisations that fail to convey clear policies and do not involve employees in shared goals, are likely to face financial lose.
The following factors influence workplace communication:
Method of communication:
Different people process information in different ways. Method to convey information is crucial. Mangers and top officials must use simple and clear words while communicating with subordinates so that the information conveyed is understood by all. When presenting important information, using pictures to transmit the message to others in company. Preferring two-way communication is considered best for communicating. Satisfactory importance can be given for discussion, questions and clarifications.
The content of the information is very important in workplace communication. The level of detail must be according to the grasping capacity of the employees. It is not advisable to provide unnecessary detail to workers as employees will get bored and too little detail will not solve the purpose. Use of jargon while communicating is not considered good for effective workplace communication.
Formal workplace communication is not good for an organization. Frequent informal workplace communication has its benefits. A perfect balance is essential for the proper functioning of an organization. Information must be communicated as and when necessary rather than holding excessive meetings frequently. At the same time, crucial information must not be held till the last hour or day, instead they have to be communicated at the earliest to get the employees in tune with the objectives of the organization.
The communicator must develop skills such as presentation skills, group facilitation skills and written communication skills to effectively communicate the messages whenever required. Successful communication also depends upon the capacity of the employees to understand the information. This requires providing the employees some basic financial knowledge like financial statements, sales, and productivity.
Effects of poor communication:
Poor communication adversely impact on the productivity of company. Staff morale falls when communication is unclear, unfocused, lacking in important facts and does not allow for genuine two-way dialogue. Critically, the impact of poor communication affects customers and dealers. They begin to feel marginalized and take their business away.
Increased employee turnover: If employees voluntarily quit the company, it costs heavily to any employer. A Watson Wyatt study found that companies that communicate most successfully are at least 50 percent more likely to report turnover levels below the industry average compared with only 33 percent for the least effective communicators. This can have a considerable impact on the bottom line.
Increased absenteeism: If communication among employer and employees is inadequate, incompetent and unresponsive, it can have severe impact employee motivation.
Poor communication is also related with rising strain levels in workplaces which results in absenteeism.
Poor customer service: If communication in not smooth with employees, it leads to unacceptable communications with clienteles. Employees who lack guidance from management and are locked out of genuine discussion about their job, struggle to satisfy customers and lose the promise to do so.
Greater incidence of injuries: Poor communication is a major factor for incidents in workplace. Occupational health and safety accidents and stress related illnesses cost organisations and taxpayers huge money each year.
Decrease in employee morale: Lack of communication or gap in conversation reduces employee confidence. Workers feel the stress from poor relationships at work which decreases their morale.
Other factors that impact companies include dampened innovation and lower employee productivity. Communicating successfully internally and externally can have positive impacts on cash flow and profits. It is also vital for organisations to increase their safety record, staff engagement, productivity levels, as well as improving staff and customer preservation.
Poor communication leads to poor performance. When there is poor communication in an organization, there can be number of negative consequences, including errors, productivity declines, disbelief, lower morale, confusion, absenteeism, and general displeasure.
Another factor that is affected by poor communication is innovation. If poor communication abilities result in the improper management of important projects, this can cripple the company’s invention and capacity to make positive contributions to society. The capacity to innovate is proportional to the capacity to communicate directions, and to communicate new and exciting thoughts and developments.
Tips to improve one's communication skills in the workplace
Stay focused on the current topic:It is good to focus on specific discussion on current matters while communicating in workplace. Sometimes it is enticing to bring up past work issues or topics when discussing something current. Regrettably, this often divert the issue and makes finding mutual understanding and a solution to the current issue less likely.
Listen carefully to others: In the workplace, it is observed that people often think they are listening, but in reality, they are thinking about what they say next when the other person stops talking. It is suggested that effective communication is a two way process. While it might be difficult, try really listening to what others say. Here are some ways to listen effectively:
Face the speaker and continue eye contact.
Be focused, yet comfortable.
Keep an open mind to the speaker’s communication. Try to feel what the speaker is feeling.
Listen to the words and try to make imageto what the speaker is saying.
Do not intrude and do not impose solution while conversation.
Wait till speaker completes its speech and then ask clarifying questions.
Give the speaker regular feedback such as summarize, reflect feelings.
Pay attention to nonverbal cues such as feelings, tone of voice, inflection, facial expressions, gestures, posture.
Be aware of potential obstacles that impact ability to listen successfully.
Try to see the other point of view: In most workplace situations, people want that they have been heard and understood. They talk about their opinion to get fellow employees to see things a certain way. But those who try to really see the other side find that they can then do better job of clarifying theirs when it is their turn.
Try not to respond to criticism: It is easy to get defensive when a fellow worker or a manager condemns an idea or a proposed process. Usually people do not like criticism. But it is equally important to listen to the other person's reasoning for their view. There can be valuable information in the analysis that can improve the original idea.
Take ownership: Realize that personal responsibility is a strength, not a weakness. Effective Ownership can resolve the situation, set a good example, and show competence and maturity.
Look for compromise:Employees involve in conversation must look for solving the issues instead of trying to win the argument. This focus is much more effective than one person getting what he or she wants at the other's expense. Effective communication involves finding a resolution that all parties can be happy with. This is especially true in the workplace.
Do not surrender on a good idea: Sometimes it is best to agree to discuss an idea at a later date. But a good idea should always come up again. Approach the situation with a constructive attitude, and aninclination to see other points of view. It is possible to be persistent without being overbearing.
It is said that communication is the procedureto share ideas, information, and messages with others employee in a particular time and place. Everyone in the workplace has his or her own style of communication. The capability to communicate well with others who may have a different style is important at work. Hearing and understanding what the other person says, as well as being able to get one's point across, is effective communication. In a workplace, people come from different ethnic backgrounds and personalities and they have to interact on a daily basis therefore effective communication becomes critical to the success of the department and the company.
For effective communication, employees have to develop some communication skills which are an essential constituent of a productive workplace, allowing employees to work together cohesively and skilfully. Business owners can perform well to hire employees with sound communication skills, and there are also ways to improve communications skills in the workplace to enhance employees output.
Major reasons for job refusal
Getting a job is intricate process in today’s competitive job market and it requires extraordinary personality. Candidates become frustrate in job searching process when they do not get the job even though they are qualified. They apply for many jobs and never hear from their employer. In present situation,Candidates have to excel in particular skills to attract employers for selection in company. Many times, candidates possess numerous skills but they are rejected. It is important to know the reasons for job rejection to improve self and grab job opportunities as they arise.
There are common reasons that employers reject a candidate which are mentioned below: Working closely with search consultant guarantees that these factors will not interfere during the interview process.
Lack of research:It is one of the reason for failure in getting suitable job. It is natural when candidates havenot learned about the job, company or industry prior to the interview, they are rejected in recruitment process. In present technical environment, the Internet facilities enables to research the company. In information age, it always demonstrations if candidates do not have updated knowledge about company, then others will take advantage and there are greater chances of job refection.
Uncertain about opportunity:In this technical business climate, all multinational companies prefer candidates who are passionate and enthusiastic about joining their team. Candidates coming across as egotistical or indecisive will be overshadowed by others who bring higher levels of enthusiasm. Employers can be self-centred, candidates cannot show such emotions in job environment.
Appearance: It is well recognized that when candidates are appearing for job interview, they must have good appearance. Because first impressions are quickly made in the first three to five minutes. It is always recommended by experts that candidates must be properly dressed according to dress code of companies. Many candidates do not consider their appearance and they have been refused in job selection.
Not having questions to ask: It is observed that candidates are not ready to ask questions during recruitment process whenever necessary. Experts recommend that candidates must prepare a list of questions in advance. Asking questions shows their interest in the company and the position.
Not readily available answers:Candidates sometimes do not have readymade answers for questions asked by interviewer. To increase the chances of selection, candidates must anticipate and rehearse answers to tough questions about their educational background and other employment related issues such as a recent termination or an employment gap. Practicing with their spouse or friend before the interview. It will help them to frame intellectual answers.
Too much humility:Candidates are sometimes unenthusiastic to describe their accomplishments. It will increase the chances of job denial.
Handling salary issues incompetently: Candidates often do not negotiate remuneration with employer if asked. The best to answer, "I'm sure an offer would be based upon my background and experience" to keep conversation of money a lower priority primarily.
Lack of career direction: Companies appoint for specific position and skills in present corporate scenario Candidates must know which position in company is suitable for them.
Job shopping. It is recommended that candidates must not waste valuable time of employers going to an interview unless they are serious about considering another opportunity. Employer can reject candidates if they are not sincere about job.
Incomplete application: Candidates have been rejected if they do not provide all the information required on the job application.
Disorganized resume: Sometimes candidates do not mention skills in organized way and skills and accomplishments are not related to target job.
Budget issues caused cancellation or revision of the job: Sometimes many issues impacted the ability to fund this job. Perhaps sales or profits dropped, a market opportunity (or a crisis) developed, or something else unexpected happened. Consequently, the employer decided they did not want to spend the money to have someone do the job specified in the job description. So, they cancelled the job or changed it in some other way that disqualified applicant.
Other candidate is a better networker: Employer have to choose between two equally well-qualified and impressive people.
References does not support candidate: Often in the hiring process, references can do not support in getting job and they can end the opportunity very quickly.
It has been observed that sometimes, external things that have not been related to candidate’s personality may hinder in the job offer or completely disrupt the hiring process. Due to advanced technology, there are chances of rejection. But candidates must not take it personally instead do efforts to improve themselves.
Reviewing above factors, it is apparent that often, there are a number of factors responsible for rejection such as timing, circumstances, office politics and budgets. Candidates can find solution of job refusal by fixing their mistakes and coping with present environment. It is a fact that CV should be a representative of candidate’s skills, experience and give an overall impression of him as a person. As employer receives job applications in bulk therefore candidates must make sure that their CV has a simple layout, free from grammatical or spelling errors so that employer can easy read and select for job. Poorly spelled applications will give the impression that applicants can be neglectful or do not really care about the job.
How can shy people expand network in corporate world
Shy people generally do not have wide social contacts and they are hesitant to mix up with others. But in job environment, it is important to deal with people. Many business experts said that Networking is the key to success in business. It helps candidates to find jobs, recruit talent, win new clienteles and discover investors who will support their ideas.
But shy people find difficult to broaden network to shape bright future in career. For them, networking is a trial. They view it as insincere, manipulative. They avoid networking for a numerous reasons including lack of confidence, fear of rejection and a sense of worthlessness.
Main elements of shyness Behaviour
Being hesitant, inhibited in certain social situations.
Coming across as humble and soft-spoken.
Avoiding certain social situations, either entirely or by being in them but not fully participating.
Being less likely to take social threats. This could be for small actions, like speaking up to tell an edgy joke in a group of friends, or something bigger, like asking someone out.
Having trouble with self-disclosure.
Having anxiety with self-assertion.
On occasion, being extra chatty or outgoing (this happens due to nerves, or because the shy person feels they have to act this way because that's what other people expect).
Many experts indicated that shy people must have to realize that successful networking is building intimate, sincere relationships based on mutual liberality, not deception, and that they cannot achieve their career goals on their own. They have to network their way to get career success. If there is a problem in meeting people in corporate or social life. They cannot follow some instructions.
In order to expand network, there are some simple guidelines they must follow:
Start at small scale: Shy people are suggested to expand their social or corporate network at small scale as they become scared of exploitation. Initially they can develop networking efforts by seeking out familiar faces, such as relatives and friends.
Stop Apologizing: Introverts and inexperienced networkers often make an apology when they take help from others because they see networking as aburden, not as an exercise in relationship building. Shy people have a feeling that they are asking someone to do them a favour. Apologizing to people who provide assistance justdeterminesperson’s lack of professionalism and self-confidence.
It is also annoying and immature. Peopledo not have to say sorry for asking for help. They do not have to apologize for wanting to learn more about the individual with whom you are networking. Shy people must think in a way that in corporate life if they need help from others then others will also ask help in other occasion.
Be Generous: It has been observed in corporate culture that some shy people have trouble networking because they do not think they have anything important, such as a job or a contact, to give back to someone who helped them. Although networking works best when people do have something to offer. Sincere interest in the other personeven flattery is a form of kindness and goes a long way when people are networking. Shy people must be authentic, share their passions and help other people feel good about themselves or be successful. These will help shy people to expand their network.
Broaden Networking Goal: It is necessary that shy people must redefine networking as a mutual exchange. If they simply ask people that they want to meet as there is some job openings, companies or executives may not respond.
Volunteer at Large Events: Shy people are advised to have conversations with strangers, volunteer to help organize or run the meeting instead of going to a professional association meeting.
Listening skill assist to strengthen networking: Shy people are often empathic listeners. Being a better listener than most people may not make them stand out in the crowd. But it has strong, lasting impressions on people once shy people engage them in a conversation. Listening politely and asking a few thoughtful questions can help develop constructive relationship.
Focus on what they do best: It is highly advantageous for shy people to work with their natural strengths rather than against them. It will be for both people and their business.
Find people who understand: Being a shy does not mean that they donot need people, and connecting with others who understand and help to boost confidence and maintain a positive mind-set when things do not go to plan. Natural strength of shy people are as follows:
They tend to dislike too much stimulation and are drawn to inner nature so they develop highly developed ability to concentrate and focus on one thing at a time.
They can tap into their intuition to know how to best respond to people and circumstances.
They tend to observe people and situation before responding.
It is very difficult to beat shyness in the business world.Networking is a major challenge for shy people. They must develop self-confidence to influencecorporate executives.But it is possible for shy candidates to master the art of networking. Networking is not based on being outgoing instead it is about building genuine relationships based on trust, sincerity, and generosity. Shy people also must develop willingness to include others in their life.
It is also important for shy people to change their though process. If people are struggling to meet new people they must develop above skills to improve their network. It requires all of the abilities necessary to overcome shyness in other areas of our life and more.
Guidelines for developing candidate’s soft skills
Student life is the best time to develop many skills to enhance future career and personal living. Currently, students want to excel in every skills to shape their career by getting high level job in leading Multinational Corporation. There are many skills that students learn in academic session such technical skills, soft skills. Technical skills can be taught, learnt, applied and measured to obtain graduate or post graduate degree. Soft skill is a sociological term for an individual's Emotional Intelligence (EQ).
Technical skills are considered as job specific whereas soft skills are appropriatefor multiple roles, domains and careers.Soft skills can also be termed as ‘people skills' because these are the personal attributes that augment an individual's interaction, job performance and career prospects.
Currently, employers give importance to soft skills because they are just as good as indicator of job performance as traditional job credentials. Soft skills for job seekers are a blend of their personality, attitude, and social skills and these are highly significant in an employer’s decision to recruit as a candidate.
Youth candidates who are technically sound also need to incorporate a high soft skills quotient, apart from the domain knowledge in order to thrive in this competitive age.
Below are some guidelines that can help young graduates to develop soft skills while they are in academic in college:
Students must actively participate in college fests to learn things in social scenario and accordingly develop skills. College Fests are always fun and provide platform for learning in terms of leadership, teamwork and learning listening skills.
It is necessary to develop negotiation skills as well as behavioural skills in order to deal in novel business situation.
Candidates must be member of many forums or clubs to become social and build capabilities to adjust in social situation and deal with multicultural people. Every college has many forums such as literature, theatre, political, debating. This would help to expand networking, personal relationship, body language skills as well as enhance persona.
In order to get success in corporate life, major soft skill is proficiency in English as it is universal language. It is recommended to students to communicate only in English in college life. This will help in developing fluency in language. To gain mastery over English language, it is suggested to watch BBC and English serials and movies. Students must also read one book every month and maintain a journal with thoughts recorded nothing beats reading a good book.
Ability to live the values: Self-effacement, Humanity and Honesty are three values that form business decision. Candidates should be unpretentious to be open to learning irrespective of their past successes. Humanity is the mind-set one should have in order to contribute towards the society and put the common goals and the team over oneself. Integrity is established through transparency to own mistakes and the willingness to correct them.
Client focus: It is well recognized that there are number of candidates who have technical skill and they can provide technical solutions. But in corporate, it is important to develop the ability to honour the client's outlook and be able to put the clients' preference ahead.
Another soft skill which candidates must develop is Passionate entrepreneurship. Though managers manage situations, businesspersons create environment and situations that lead to positive results. Usually employers search for those candidates who have an ability to think big and perform complex task with good attitude.
Problem Solving: Candidates must be ready for resolving business issues as they emerge. They must be able to explain what they did, how they approached the problem, and involved others to get positive results.
Figure: Types of soft skills of candidates exploring job
Soft skills are important in current business world because companies are expanding globally, and often, technical experts are called upon to do a variety of non-technical tasks which require soft skills. Currently, people management skills are placed higher than strategic management skills and process management.
It is important for students/ candidates to demonstrate their soft skills to succeed in career as well as their personal life.These skills are convertible skills, so they can be used in array of jobs. These are personal qualities and attitudes that can help candidates to work well with other professionals and make a positive contribution to organisations.
Office habits that affect health of employees
Employees spend several hours in the office, at the desk. During this duration, they try to slip into a comfort zone that may become cause of irritating health problems in the near future. These include weight gain, back aches, neck problems, shoulder pain, stiff knees, irritability, lack of focus and various issues that can show up from habits developed by poor habits adopted by personnel in long hours spent in office.
It is important to know these bad office habits and how to fix it to maintain good health and live life peacefully.
In office job, personnel have to sit for long hours to complete official work. This results in improper blood circulation which leads to stiffness in the joints. Sometimes, person’s back or neck may ache and they may feel pain in the knees or hip. In order to avoid these health problems, officials must get up and take a walk around their office, free up legs after one or two hours. It is advised to do a few rhythmic stretches for waist, hip and legs. Foot circles will free up the ankles. During lunch time, officers can go for a walk. Such movements will help personnel to mobilize his body and he may feel better to do task at desk.
Second major bad habit is poor posture of employees at desk.Bad postural alignment is bad for health and it may have serious medical consequences. Constantly slouching, tensing shoulders or sitting leaning over to one side may lead to back bones and shoulders out of its natural position and can cause serious long-term impairment. This habit must be corrected through adopting good postural check. Medical experts advise people to stand with back against the wall. The back of heels, hips, back of the shoulders and back of the head should touch the wall. Now step away from the wall observing that same posture. Next make sure person’s chin is parallel to the floor. To get shoulders in check raise them all the way up to ears and then bring them downwards as low as they will go. Then release the shoulders. This is the normal position.Next round shoulders forwards, and then push them all the way back. Then release. This is how they should remain. Maintain a tall back and hold lower tummy muscles in a bit to strengthen them and support the back. Maintain this posture whether employees are sitting, standing or moving. It will take days of conscious effort for the posture to come naturally. Another way to maintain good posture is use a chair that has good back and arm support. Sit away back with hips against the back of the chair, so that they can rest their back without causing it any strain.
Other important tip for normal posture is that employee’s chair and table should be at the correct height so that they do not need to slouch over the table or stress his shoulders by having to raise his arms up too high. It is recommended to get up and move every hour or so. Prolonged sitting can tire muscles making people slip back into old habits.
This invites many health issues to employees working in IT companies or where they have to give long sittings in office. Officers are under pressure to complete the office work therefore they sometimes skip their breakfast.It is observed when there is lot of pending work or officers have to report to bosses for assignment, they even skip lunch. Professionals working in offices must understand that just like their office work needs to be done on time, the body also needs food to work effectively. Eating is one of the most basic needs for all of us.Slacking drives person’s body crazy and will make them to gain weight, fluctuate energy levels resulting in nutrient deficits.
Many medical researchers’ states that poor nutrition can weaken immune system and reduce personnel ability to lead an enjoyable and active life. Irregular meals can contribute to stress, tiredness and person’s capacity to work, and over time.It can contribute to the risk of developing some illnesses and other health problems such as being overweight or obese, tooth decay, high blood pressure, high cholesterol, heart disease and stroke, type-2 diabetes, osteoporosis, some cancers, depression, and eating disorders.
In order to fix these problems, employees must set fixed timing for breakfast, lunch and dinner as well as two snacks in between. No matter how busy the day is, one must carve the time out.
Officers or workers both are very busy persons as there is too much of work load to meet the target. Due to this, they eat unhealthy foods such as fast foods. They do not have time to prepare breakfast, tiffin for lunch and they go for junk foods. In this way they are more likely to pick an unhealthy meal or snack. Everybody knows that office life is tough and it is difficult to keep balance between office work and home work. Health specialists advised to plan meals wisely. Individuals must make sure that they should eat the highest quality food. The freshest of fruits, veggies, lightly cooked foods, good proteins and so on.
Lack of fresh air and natural light:
In most of the offices, it is observed that there is cabin for personnel. These are indoor officesand sitting all day can cause cabin suffocated. Officers may experience feeling of restlessness, lack of concentration, irritability. To adjust in such environment, IT professionals or employees whose work in indoor, may take a break from work. Step out of the office. Do this at least thrice a day.Make up for time spent indoors by going for a walk after work.
Employees who work in multinational corporations or any private organization are normally get stressed as they have to meet deadlines, plan presentations, and attend important meetings. This raise stress and anxiety levels. They spent more time in indoor office in which there is lack of exercise. Officers also skip meal. All these factors double the stress levels. To fix this mental state, it is recommended to do a two minute self-focused, deep-breathing exercise.
Employees who have heavy work load must sit in a relaxing position on their chair with back upright. Close eyes, relax shoulders, head and neck. Now breathe deeply, filling up their lungs. Then exhale very slowly, they may try to relax their body even more.
Some employees do not have habit to maintain cleanliness around them. While wearing formal attire, they do not change the dress until looks dirty. It is important to maintain hygiene in office because public place are risky and people may catch many infection.
Though office work demand dedication and people find it difficult to change habits but very soon they mayunderstand that healthy body can work more and they can live a comfortable life when they possess sound health.
Major factors that hinder career success of candidates
The important question that troubles most of people is why they are not successful in spite of immense efforts. Candidates often regret themselves and have feeling of shame for not being done well in job. There are many reasons that hamper out success.
There is a sweeping growth in the IT industry in contemporary situation. The scope of IT industry is growing at global level as there are many IT companies emerging. There are also many new projects offered by the IT companies.
Information technology isbeneficial to Indian economy as it provides ample job opportunitiesfor career development. There are many engineers, MBA graduates who are working in the IT industry and enhanced their lifestyle. In employment areas, other industries are in the support of the IT industry. It has transformed the living of Indian people and increasinglyboosted the economy of Indian people. Information technology is elucidated as the procedure of designing, processing, storing and implementing the software application and computer hardware.
In order to apply the technology to great extent, the computer based information system is processed. IT experts perform various functions such as data and database managements, software design, networking and administration of the system. Information technology in India comprises of two major components, IT services and business process outsourcing (BPO).
The Government of India has acknowledged IT industry as prime industries in India and it contributes to achieve the policy objectives, like economic development. In India, there are large number of IT professionals, who have the necessary skill and expertise to meet the demands and expectations of the global IT industry. The IT sector in India has created 2.5 million direct employment.
India is one of the principal IT capitals of the contemporary world and all the major companies in the world of IT sector are present in the country. Major IT parks in India are HCL, INFOSIS, TCS, IBM, HP, Dell and Microsoft. These industries recruithuge number of candidatesat global scale through campus selection and off campus recruitment. In Indian scenario, IT industry has attainedspeedy growth and still in process of attaining the highest position in comparison with other industries.
According to several reports, the year 2014 has noted an upmarket to recruit across the industries in India. This impetus is continued in the coming year as well and there is huge employment avenues in Software, Hardware and IT sector. With this increase in demand of Talent, IT professionals have opportunity to shape up their careers in IT industries. Main states that recruit huge IT candidates are Karnataka, Tamil Nadu, and Maharashtra.
Suitable candidates are hired according to the academic qualifications by IT sector. Engineers topping the chart with 57% share in the total hiring mix, followed by general graduates (degree) at 24%, candidates from management background at 14%. While the percentage of hiring candidates with diploma by IT companies is graduallydecreasing as compared to previous year with approximately 4% and there is an increase in recruiting candidates with vocational training.
News reports revealed that IT companies prefer Younger group for their overseas projects, with almost 50% of employers that were surveyed across the country and scale of business. The age group from 25-30, choice of approximately 30% employers followed by 31-35 getting consent of only 15% employers. The senior level age group of 35-55 would account for the preference of only 8% employers, while the candidates in 56-65 age group are given low preference.
It has been observed that the IT sector also show gender diversity. The sector is still controlled by male candidates who still form around 68% of the existing workforce, with female employees forming 32% of the work.Nasscom survey showed that demand for niche technology skills and domain-specific capabilities would force IT companies to focus on lateral employment.
Types of jobs in information technology sector:
Applications developer: Applications developers decipher software requirements into workable programming code and maintain and develop programs for use in business.
Cartographer: A cartographer is responsible for the scientific, technological and artistic aspects of developing and producing maps. Cartographers provides complex information as diagrams, charts and spreadsheets, as well as in the form of conventional maps. Geographical information systems (GIS) and digital-mapping techniques now dominate the role
Database administrator: A database administrator is accountable for the performance, integrity and security of a database.
They will also be involved in the planning and development of the database as well as troubleshooting any issues on behalf of the consumers.A database administrator makes sure that databases have the several qualities that include data remains consistent across the database;data is clearly defined;users access data concurrently, in a form that suits their needs;there is provision for data security and recovery control.
Games developer: The job of Games developers to the create and produce games for personal computers, games consoles, social/online games, arcade games, tablets, mobile phones and other hand held devices. Their work involves either design (including art and animation) or programming.
Geographical information systems officer: Geographic information systems (GIS) are computerised systems used for the collection, storage, analysis, manipulation and presentation of complex geographical information.
Information security specialist: The task of Information security specialist is centred on understanding the risks to the security of information or data.They examine where security breaches may occur or have occurred, and repair or strengthen systems against such breaches.
Information systems manager: An information systems manager is responsible for the computer systems within a company. They supervise installation;ensure backup systems operate effectively;purchase hardware and software;provide the ICT technology infrastructures for an organisation;contribute to organisational policy regarding quality standards and strategic planning. Information systems managers work in all types of organisation in the industry and the service sector, usually with a staff of technicians, programmers and database administrators reporting to them.
IT consultant: IT consultant works in corporation with customers, guide them how to use information technology in order to meet their business objectives or overcome problems. They work to improve the structure and efficiency of IT systems in various organisations.
IT sales professional: IT sales professional involved in three main areas of pre-sales, sales and post-sale support of hardware and software.
IT technical support officer: IT technical support officers monitor and retain the computer systems and networks of an organisation. They may set up and configure computer systems, diagnose hardware and software faults and solve technical and applications problems, either over the phone or in person.
Multimedia programmer: A multimedia programmer works with different multimedia features such as, text, sound, graphics, digital photography, 2D/3D modelling, animation and video to create products such as websites or computer programmes.
Multimedia specialist: Multimedia specialists conglomerate creative talent and technical skills to design information and communication technology (ICT) based products that entertain, educate or inform the user. These experts test and adjust the product to fix any technical problems and produce documentation describing the creation, content and processes of files.
Network engineer: The job of Network engineers is to implement, maintain, support, develop and, design communication networks within an organisation or between organisations.
Software tester: A software tester is responsible for the quality assurance stage of software development and deployment. They conduct automated and manual tests to ensure the software created by developers is fit for purpose.
Systems analyst: A systems analyst utilizes computers and related systems to design new IT solutions, transform, enhance or adapt existing systems and integrate new features or improvements, all with the aim of improving business efficiency and productivity. Systems analysts must hold a high level of technical expertise and clear insights into current business practices. They inspect existing IT systems and business models;analyse systems requirements;undertake product development;implement, configure and test feasible solutions.
Systems developer: Systems developers maintain, audit and increase organisational support systems by working on the internal operations of computers, using existing systems or incorporating new technologies to meet particular needs, often as advised by a systems analyst or architect. They test both hard and software systems, and diagnose and resolve system faults. Their role also involve writing diagnostic programs and designing and writing code for operating systems and software to ensure efficiency.
Technical author: Technical authors assist to communicate technical information about products and services in simple way so that people understand the technical elements. The information may be presented in the form of user guides for software applications, reference and instruction manuals for appliances, training guides or online help incorporated into software and operating guides.
Web designer: Web designers plan, generate and code web pages, using both non-technical and technical skills to produce websites that fit the customer's requirements. Web designers are responsible for the technical and graphical aspects of pages, producing not just the look of the website but determining how it works as well. Web designers might also be responsible for the maintenance of an existing site.
Web developer: Web developers construct and maintain websites and web applications. In all cases, main task of a web developer is creating reliable and high performing applications and services, which can be accessed over the internet.
In reviewing Indian scenario, it has been realised that the cost of skilled Indian personnel is comparatively low as compared to the developed nations. This makes the Indian IT services highly cost efficient and the IT enabled services like business process outsourcing and knowledge process outsourcing have expanded considerably in the Indian job market.
Another factor for increasing trend of employment of IT professional is that in India, there are large number of English-speaking IT professionals. Therefore, the English-speaking countries like the US and the UK depend on the Indian IT industry for outsourcing their business processes.
Employment and productivity in computer systems design and associated services are expected to cultivate rapidly in coming years, outperforming similar professional, scientific, and technical industries and the economy as a whole. Reports appraises that between 2010 and 2020, production in computer systems design and related services is predictable to grow at an average annual rate of 6.1 percent, compared with 3.6 percent for the broad industry category, professional, scientific, and technical services and 2.9 percent for all industries.
Finally, it can be said that The IT sector has made revolutionary changes in employment trend in India particularly since 1990s. The IT sector of India provides vast employment opportunities for fresher and experienced engineers, graduates and other candidates.
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